|
Companies of all sizes, whether B2B or B2C, are increasingly turning to technologies to optimize processes , satisfy customers and close more sales . In this scenario, ChatGuru has the ideal solution to scale service capacity while still offering a high degree of personalization and convenience : chatbots for WhatsApp. Using the ChatGuru tool is capable of improving the customer's shopping experience and optimizing costs for customers. All this 24 hours a day. In today's post, we'll show you how ChatGuru's chatbots for WhatsApp can improve your company's sales performance and the main advantages of our automation technology ! Check out: What does ChatGuru's WhatsApp chatbot do? A chatbot is nothing more than a “chat robot” . As the name suggests, this software is capable of imitating human behavior , interacting through text messages . ChatGuru 's chatbot is configured to understand consumers' intentions and respond appropriately to calls.
In practice, when using a ChatGuru for WhatsApp chatbot , your customers and potential customers are responded to in the same way as they would be by a human representative. The software queries the database and provides an answer to the customer's problem or query. ChatGuru technology allows chatbots to be used throughout the communication process . Some examples of what they can do include nurturing contacts, helping customers through after-sales support, or resolving Industry Email List frequent issues, among many others. How do ChatGuru chatbots help businesses sell faster and easier on WhatsApp? Using chatbots for WhatsApp from ChaGuru can make processes more efficient and significantly improve the customer experience . Now, let's detail how: 1. Facilitate communication between brand and customers It's all about convenience and familiarity . ChatGuru chatbots have a huge advantage because of their connectivity with WhatsApp .
The application is the most popular among Brazilians, being the most accessed during the day and the one that spends the most time. As a result, ChatGuru chatbots are a faster and easier communication channel for your brand with your audience, resulting in greater sales opportunities. 2. Get 24/7 customer service With ChatGuru technology , it is possible to serve a large number of consumers simultaneously and immediately , as our chatbots are available 24 hours a day, seven days a week. Even outside business hours , the software continues to work to connect with customers at a time and place that is most convenient for them. This way, your business is always accessible to customers, answering questions and providing assistance at any time of the day or night , guiding leads through the sales funnel until conversion. 3. Scale your service ChatGuru's WhatsApp chatbot is a cost-effective way to scale your online service capacity without having to increase your human team.
|
|